Zitat

---

When you go to Disney, do they measure the number of hours you wait in line? Or what’s important? What’s important is, what’s your satisfaction with the experience?” McDonald said according to The Washington Examiner. “And what I would like to move to, eventually, is that kind of measure.”

---

If one dies waiting on line I wonder how McDonald measures one's satisfaction ...probably satisfaction defaults to high since no complaint comes from the patient.

Look at McDonalds Sterling credential on wikci:

Zitat

---

McDonald was born on June 20, 1953 in Gary, Indiana, and grew up in Chicago.[4] He graduated from the U.S. Military Academy at West Point in 1975 with a Bachelor of Science degree in Engineering. At West Point he served as the Brigade Adjutant for the Corps of Cadets and was awarded the Silver Medal from the Royal Society for the Encouragement of Arts, Manufacturing and Commerce. After graduation, he served in the U.S. Army for 5 years, primarily in the 82nd Airborne Division, attaining the rank of Captain, and earned an MBA from the University of Utah in 1978. Upon leaving the military he received the Meritorious Service Medal.[5]
https://en.wikipedia.org/wiki/Robert_A._...e_and_education

---

After his time in the service McDonald spent his life as a corporate globalist, and Democrat. .